TESTIMONIALS

Dr. Mussio’s study of public-private partnerships “The Present and Future of Public Private Partnerships in Canada” is a standout contribution in this space. It’s focused, keen in its observations, and value-added in its attempt to advise readers of the challenges and success in this sector. I understand this document has been distinguished by Infrastructure Ontario as a must read for those in the field.

I worked closely with Martin when we were designing a comprehensive contract management program. When it comes to training and development Martin is a total professional. He is excellent in all aspects of this field; from needs analysis to developing and delivering top quality programs. Martin is very creative and takes a very participatory and interactive approach in his designs. His delivery style is much more facilitative than lecture, which our participants appreciated. I always found him to be very engaging. He is very personable and easy to work with.

I was very impressed with her expertise on Stakeholder Engagement and her ability and skills to provide excellent advice and deliver a high quality workshop. She provided high quality course material, sufficient time for her questions and answers, relevant personal stories and she made the workshop very interesting. I was very pleased with the quality of the scenarios that Lucy put together to customize the workshop.

It was a pleasure being in your classroom, you have certainly kept it real, smooth and interesting.

The training was excellent yesterday, and extremely well-received by everyone who attended.

This was an excellent course. Other media courses I have taken are too general in nature and did not have relevant examples. What set this course apart was that it used relevant material that we deal with everyday. I’m sure it took significant effort to develop the material with local examples but it was definitely worth it.

Martin is one of the most exceptional learning and development professionals I have had the privilege to work with. He takes the time to understand the learning need and then strives to find an innovative solution. Martin’s signature style is the creativity he brings to his program design, resulting in an interactive and engaging experience for all the participants. He not only excels at program design but also in the delivery of learning, Martin is a seasoned and skilled facilitator, who can engage the most challenging of audiences. His passion for learning lights up the room and participants leave energized and thankful for time well spent in Martin’s company!

MELK Inc. was retained to help our staff here at the Ministry of Transportation, West Region, establish a comfort level when dealing with media in person, especially when questioned about contentious projects or issues. Lucy La Grassa and Laurence Mussio created a customized Media Coaching manual for our exclusive use and tailored a training session for our staff that was interactive, informative and incredibly fun. Our staffs’ understanding of reporters’ goals in the interview process increased and they learned how to stick to key messages and some other useful techniques. The course flowed well, was relevant to our work and our staff have already requested more sessions!

Martin was a true delight to work with. He delivered designs that were well laid out and easy to follow. He was quick in preparing them for us and he was open to “brainstorming” ways to improve our content suggestions. He truly listened to our concerns and made every effort to meet our learning needs. Evaluations routinely reflect his ability to create a warm and positive learning environment; his knowledge about the subject matter; and the ability to relate theoretical learning to the workplace. He was clear and easy to understand and scored high marks in how he welcomed and answered questions. In short, he deserves to be on the Vendor of Record list – he consistently delivers quality sessions, as reflected by our participants consistently scoring him highly on the Survey Monkey evaluations distributed after each session.

Dr. Mussio presented a lively and inspiring “Clear Writing with Persuasion” seminar to our communications team. His approach was practical, and the examples he used were great illustrations of how to tell stories in more compelling and powerful ways. We continue to talk about what we learned in the seminar, and are always challenging ourselves to be champions of plain language, just like Laurence.