By Adine Carter, MCM
MLEK Internal Communications Specialist
We know that listening is a jumbo piece of the communication puzzle. But all too often listening becomes one act within a ‘multi-task’ moment, something you do while also checking your email, or contemplating what else you could be doing instead.
Good listening is, in and of itself, a multi-tasking activity. You must fully engage in listening to get the most out of what someone is telling you. It makes you a better communicator, and you may learn something along the way. Here’s how to do it better: