The Art of REALLY Listening

The Art of REALLYL Listening

By Adine Carter, MCM
MLEK Internal Communications Specialist

We know that listening is a jumbo piece of the communication puzzle. But all too often listening becomes one act within a ‘multi-task’ moment, something you do while also checking your email, or contemplating what else you could be doing instead.


Good listening is, in and of itself, a multi-tasking activity. You must fully engage in listening to get the most out of what someone is telling you. It makes you a better communicator, and you may learn something along the way. Here’s how to do it better:

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